Shipping Information
📦 Shipping Information
A Message From Bubsy & Co.
We know how exciting it is to receive something special for your little one — and we’re just as excited to get it to you!
That’s why we work hard to ensure your Bubsy & Co. order is packed and shipped as quickly as possible.
🇦🇺 Local & Fast Shipping
All orders are shipped from within Australia, with dispatch hubs typically located in Victoria or New South Wales, depending on stock availability and demand.
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🕒 Processing Time: Orders are processed within 24 hours (or up to 48 hours during public holidays and peak seasons).
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🚚 Delivery Time: You can expect your order to arrive within 4–14 business days.
(Please allow extra time for regional locations or courier delays.)
We also offer fast & free shipping Australia-wide, with no minimum spend (unless otherwise stated).
✉️ Tracking & Updates
Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number so you can follow your parcel’s journey.
🧡 A Note on Delivery Delays
While delays are rare, they can occur during busier periods or due to courier issues. Please rest assured — your order is on its way and we’ll do everything we can to support you.
If you have any questions, don’t hesitate to reach out via our Contact Us page. Please include your order number so we can assist you quickly.
🌏 Where Are Bubsy & Co. Products Made?
While all orders are packed and shipped locally within Australia, our products mostly ethically manufactured in China. This allows us to bring you quality essentials at family-friendly prices — without compromising on design, comfort, or safety.